Privacy Policy

Privacy Policy

Last updated: July 30, 2026

At North Theory, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through our payment providers)

  • Order history

Device Information

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Cookies and similar technologies

Usage Information

  • Pages visited

  • Products viewed

  • Time spent on the website

  • Referral sources

  • Shopping behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver products and services.

  • Communicate about your orders.

  • Respond to customer support inquiries.

  • Improve our website and shopping experience.

  • Detect and prevent fraud.

  • Comply with legal obligations.

  • Send promotional emails if you have chosen to receive them.

3. Payment Information

North Theory does not store your complete payment information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.

4. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active.

  • Remember your preferences.

  • Improve website performance.

  • Analyze visitor behavior.

  • Provide relevant advertising where permitted.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Payment processors

  • Shipping and logistics providers

  • Website and hosting providers

  • Analytics providers

  • Marketing platforms (only where applicable)

  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Withdraw consent where applicable.

  • Object to certain processing activities.

  • Request a copy of your personal data.

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter, we may send updates about new collections, promotions, and brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

10. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

11. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be published on this page with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

North Theory

Email: support@north-theory.com

Website: https://north-theory.com

We will respond to your request as soon as reasonably possible.